Arriva UK Bus has appointed Lateral Group to handle its CRM program for the next three years. The appointment will see London-based customer engagement agency Lateral Group work with Arriva UK Bus to ...

Leicester City Council says it is on track to operate a total of 240 electric buses across the city's public transport ...

A Southend councillor has hailed improvements to the new Arriva bus timetable across the city after receiving assurances key services will not ...

North East mayor Kim McGuinness has warned that proposed changes to a key County Durham bus route would divide communities and leave residents stranded. The Labour politician has backed concerns from ...

Around 1,800 UK bus workers at Arriva North West are continuing their all-out strike for a pay increase to meet the rising cost of living. The strike began on July 20 and is into its third week.

Bus workers at Arriva Yorkshire in England have rejected a 4.1 percent pay offer and voted to strike, with all out action set to start from June 6. The ballot covered around 650 bus drivers and ...

Union Unite is seeking pay rises in line with RPI inflation. Thousands of bus drivers are to go on strike in disputes over pay. Members of Unite employed by Arriva in London and Kent will take action ...

Arriva -- the bus company that brought you the number 23 Erskine to Glasgow, among other favourites -- is going to start accepting e-tickets flashed from the screen of your mobile phone. Arriva is ...

Arriva UK Trains has entered into a strategic partnership with digital engineering firm Nagarro. The move is part of the company’s plan to grow its digital customer platform, known as Arriva Customer ...

When running a public service, one of the most important aspects of what you do is helping users find the information they need as quickly and efficiently as possible. It is this design principle that ...

Deutsche Bahn to explore options to divest UK rail and bus operator Arriva. Credit: Niels Karsdorp, Dh3201. German rail operator Deutsche Bahn is set to start exploring options to sell its UK-based ...

A fleet of Arriva buses on Teesside broke down due to 'fuel issues' sparking problems for passengers. Commuters in the Stockton area faced disruption as 17 of the firm's buses conked out on their ...