The Philippine’s business process outsourcing (BPO) industry, once the undisputed engine of economic growth and job creation, is facing a crossroads. With over 1.7 million Filipinos employed in the ...

Empowering IT, BPO, and KPO Leaders: Cutting-edge Technologies for Proactive ... to building fruitful partnerships that benefit the entire industry and multiple companies. Various modes of interaction ...

Companies now leverage AI-driven tools to handle ... Despite challenges, AI presents immense opportunities for Bangalore’s KPO & BPO industry: Upskilling Workforce: Employees must adapt to ...

will be able to convert Sri Lanka into a reservoir of global-class BPO Talents and help the nation actualize its potential as hotbed of BPO and KPO.