Financial company OneEthos announced it has acquired Bodhi, a solar customer experience platform whose automation and AI tools help solar installers ...
Kustomer announced on Oct. 14 a new generation of its customer experience platform that embeds artificial intelligence throughout its architecture. The company's transition from a unified CX platform ...
Zoomtopia, the annual Zoom customer and partner conference, was held October 9-10 in San Jose, CA. An audience of approximately 300 joined the live keynotes in the San Jose McEnery Conference Center ...
Innovations across communications, data, and AI unlock new levels of personalization, security, compliance, productivity, and ROI for Twilio’s more than 335,000 active customer accounts and more than ...
Future Market Insights expects the worldwide customer experience platforms market to grow at a compound annual rate of 14.8 percent over the next 10 years, expanding from a current value of $13 ...
SoundHound’s agentic AI platform enables telco providers to handle complex, multi-step customer interactions through ...
LAS VEGAS--(BUSINESS WIRE)-- Today, at Adobe Summit – the flagship digital experience conference – Adobe (Nasdaq:ADBE) unveiled its strategy and product offerings for agentic AI. Innovating on the ...
British CX startup Serve First has raised €5.7M to hire a Chief Revenue Officer and expand into Europe and the US. Clients ...
The Digital 2026 Global Overview Report shows customers aren’t following your map anymore — they’re building their own across ...
CHARLOTTE, N.C. — AiPRL Assist, an AI-powered customer experience platform tailored for mid-market brick-and-mortar retailers, has received a $50,000 Amazon Web Services Partner award for helping ...
GOCare is driving frictionless digital customer communication into a seamless customer journey, demonstrating how rural ...
The companies say their integrated software platforms will provide solar installers with a way to offer a holistic customer experience that carries through all parts of the solar sales and ...