According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to inefficient or ...

The FCA’s latest Work Programme signals tougher regulation for retailers offering buy now pay later, payments, insurance and embedded finance services.

Discover how fintech is reshaping financial services and everyday transactions, automating processes, and offering new tools for managing your financial life effectively.

Artificial intelligence has gone mainstream. The term is now regularly appended to all manner of tools and technologies, even when it’s unclear exactly what role AI plays in delivering desired ...

Financial services brands are at a crossroads. The industry is shifting from tradition to innovation, causing many organizations to rethink the way they connect with customers. But many leaders, ...

BRUSSELS & TEL AVIV, Israel--(BUSINESS WIRE)--KBC, a leading multi-channel bank-insurance group with a geographic focus in Europe, has partnered with Personetics, the leading global provider of ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

America’s current financial system is essentially broken for the many working Americans who live on the edge financially. Mismatched incentives are at the heart of the problem. Processing Content One ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Onboarding is the process by which a prospective customer’s ...

Could Vanguard’s antiquated systems make it the high-cost low-service provider, and seal its fate as the Eastern Airlines of financial services? Historically speaking, changing an industry for the ...