The Desktop Support Technician must provide user guidance and support by assisting in problem resolution for both desktop and laptop users. The Technician acts as the key contact for on-site and ...

If your end users aren’t productive, your entire organization suffers. This sample job description will help you evaluate candidates for desktop support technician, who are charged with keeping apps ...

Microsoft is reportedly planning to add a new certification title to its stable, this one for desktop support personnel. Microsoft, as of press time, had no official comment on the certification, but ...