Riding a wave of enterprise AI adoption, Genesys has strengthened its leadership in experience orchestration, achieving $2.8 ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the enterprise communication technology space. This week: Genesys launches agentic copilot and virtual agent capabilities; ...

Genesys Cloud reached nearly $2.6 billion in ARR in the fourth quarter, with Genesys total revenue of nearly $3 billion for fiscal year 2026 Strong adoption of Genesys Cloud AI fueled platform ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $1.9 billion annual recurring revenue ...

In a room full of agentic AI promises, Operata delivers the observability to know if any of it is actually working. Someone needs to be honest about whether that future is actually working for the ...

NASHVILLE — Musicians in the country music capital of the world are either one of two things: the cover band playing at Luke Bryan's bar on Broadway or Luke Bryan himself. Genesys clearly wants to be ...

Artificial intelligence is "completely reshaping the way companies interact with their customers," and agentic AI is not just the future but the most transformational technology of our times, Genesys ...

Genesys highlighted several customers, including a large financial institution in Brazil, Banco Bradesco, which used Genesys Cloud to reduce its cost to serve by 30%. By using CX Cloud from Genesys ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced strong first quarter momentum for fiscal year 2027 (Feb. 1 – Apr. 30, 2026), driven by continued enterprise ...