Stop right there. Do not click “book it,” no matter how tasty the hotel deal appears to be. First, understand that there are enough scammers out there erecting bogus hotel websites – designed to snag ...

If you use travel booking websites, beware. New research from the American Hotel & Lodging Association (AHLA) reveals that customers are cheated out of almost $6 billion annually by online booking ...

It's getting harder to avoid reading TripAdvisor hotel reviews on hotel chain websites. Last week, the 350-location budget hotel chain Red Roof Inn announced it will incorporate TripAdvisor reviews - ...

In the fourth quarter of 2013, online channels that include online travel agents (OTAs), hotel websites and global distribution systems (GDS) used by travel agents continued to experience ...

Searching for a hotel online has long been limited to plugging in your travel dates and destination and then sifting through star ratings and prices. But there are other factors involved. Is the hotel ...

Hotels websites and online travel agencies continue to jostle for position when it comes to the total booking revenue for properties. SiteMinder's annual look at where bookings come from reveals that ...

Q: I know that travelers who use the airlines' own websites to make reservations have to give up all of their consumer rights, by virtue of the one-sided terms and conditions found on those sites.

Hotels are adding customer reviews of their hotels to their own websites. Jan. 29, 2012— -- In a sign of how powerful online reviews are to travelers, some of the world's biggest hotel companies ...

Tipping culture has seemingly seeped into nearly every aspect of modern life, with everywhere from automated self-checkout kiosks at retail stores to supermarket lines suddenly stuffing a jar — or the ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Hotels which fail to spend time and money on their websites face a drop in bookings and profitability, according to a new study. Customers expect a host of features on hotel websites, even when ...

Earlier this week, cybersecurity firm Trend Micro said that in early September, two hotel booking websites-- owned by separate chains -- were being injected with a JavaScript-based card-skimmer. If ...