THE International Organization for Standardization (ISO) was founded in Europe in 1947 and is based in Geneva. Its purpose being to facilitate the world-wide trade through the development of ...

Even when change is good, most of us would rather run the other way when we see it coming. This is simply human nature, especially when a system seems to be working satisfactorily. But the reality is ...

A family of standards and guidelines for quality in the manufacturing and service industries. ISO 9000 defines the criteria for what should be measured. ISO 9001 covers design and development. ISO ...

The new standard details procedures to promote high-level thinking about how each modified or new operational or business process impacts the likelihood of future success. As you certainly know, ISO ...

When you operate a business you may encounter other businesses that boast about their ISO 9001 certification, or you may encounter customers who want to know if you are ISO 9001-certified. The ISO ...

The Capability Maturity Model for software (CMM) developed by the software engineering institute of Carnegie Mellon University (CMU) and the ISO 9000 series of standards, developed by the ...