A new incentive program could help Microsoft convert the majority of its customers still running Dynamics on premises, especially those interested in leveraging generative AI, analysts said.

Microsoft on Monday introduced new Microsoft Dynamics 365 'Copilot' artificial intelligence (AI) capabilities to help sales teams.

Microsoft Dynamics' Tami Reller will temporarily take over from Microsoft Business Solutions' Satya Nadella as he moves to lead the Search and Ad Platform Group.

Microsoft is changing its Online Services pricing via Enterprise Agreements, making it more expensive for many smaller ...

Learn more about Microsoft Dynamics 365, the CRM from the big tech firm, including how much it costs and what kind of functionality it offers.

Microsoft Dynamics CRM is best for smaller companies that hope to better integrate their CRM and ERP processes as they grow. Here's why.

Microsoft Dynamics CRM Online offers an attractive interface, excellent reporting tools, and lots of automation features. It is designed for larger organizations with complex customer relationship ...

It’s not exactly clear why Microsoft’s upcoming release of CRM Dynamics 2011 did not provide out-of-the-box social media monitoring, but it didn’t.