An early adopter of patient-provider electronic communication billing saw a decline in the number of messages received from patients after implementing a workflow change in which its clinicians ...

Below please find summaries of new articles that will be published in the next issue of Annals of Internal Medicine. The summaries are not intended to substitute for the full articles as a source of ...

Billing for certain patient portal messages was associated with a modest decrease in message volume in a large health system, researchers found. In the 6 months after starting to bill for some ...

Toronto, Ontario--(Newsfile Corp. - April 3, 2025) - IC Group Holdings Inc (ICGH:CA) . ("IC Group" or the "Company"), a technology-enabled consumer engagement company that helps Fortune 500 brands ...

ROCHESTER — Patients sent fewer online messages to their Mayo Clinic providers after the health system implemented an e-visit billing policy in 2023, according to a new study by Mayo Clinic ...

A total of 2,280,851 messages were analyzed. The monthly average number of messages increased from 2,071 in 2012 to 43,430 in 2022 (P < .001). There was a significant rise in message volume after the ...

AI chat platform Dopple.ai passed the 100 million messages mark in January. This pace far exceeds what was expected for the five-month-old startup. "We had hoped to get to 100 million messages by ...

Please provide your email address to receive an email when new articles are posted on . Patient medical advice request messages and phone calls increased from before to after the COVID-19 pandemic.