Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and ...

updateSINGAPORE--Oracle launched on Monday two new products that it said will allow users to integrate social networks into their customer relationship management (CRM) system.

For instance, Oracle has built apps that connect several Google “gadgets”to the CRM system. “So you can use Oracle CRM without ever opening the actual [Oracle] application,” said Lye.

Tech Services & Software Oracle updates CRM sales tools Software maker promises that the sales force automation revamp will help sales processes by pulling in more data.

Oracle has revealed its new customer relationship management (CRM) strategy following the completion of the Siebel acquisition, saying there will be no forced upgrades to new technology as a ...

Oracle CRM On Demand Release 20, which was announced Tuesday, adds features for life sciences, financial services, insurance and automotive companies.