A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

Diebold Nixdorf (NYSE: DBD), a world leader in transforming the way people bank and shop, has selected Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service, part of Oracle Fusion Cloud ...

Google Cloud on Thursday announced that they have deepened their partnership by integrating Google’s most advanced AI models, ...

Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an online ...

Earlier: Oracle eyes OpenStack API integration, new cloud services Offering its database as a service is another attempt to keep similar efforts on the sidelines. Oracle's pitch is that it can run ...

Oracle and Google Cloud have expanded their partnership to offer customers access to Google’s most advanced AI models, ...

Oracle is adding a new managed offering to its Cloud@Customer platform that will allow enterprises to run applications on proprietary optimized infrastructure in their own data centers to address ...

Oracle announced the purchase of LiveLOOK – a real-time, visual collaboration technology for co-browsing and screen sharing. Of course the deal isn’t solidified until the government powers ...