The restaurant business can be fragile. Success depends on word-of-mouth from customers and reviews. If the food is good, prices reasonable, and ambiance inviting, you might have lots of customers but ...

General managers are the backbone of the restaurant. The best employees understand the operations and establish a culture of care and respect for others, while still holding them accountable. These ...

If the National Restaurant Association’s apprentice program is any indication, in the future, restaurant managers will defy the industry’s high turnover rate. The program, run by the NRA’s Educational ...

Whataburger is hiring restaurant managers across its 10-state footprint. Many people have been impacted financially by the global pandemic, and the brand is actively interviewing for restaurant ...

Restaurateur Danny Meyer writes in his venerable book, Setting the Table, “Understanding who needs to know what, when people need to know it, and why, and then presenting that information in an ...

A restaurant-goer was left stunned after he was banned from a restaurant for only tipping 10 percent despite having "bad service". The restaurant's manager initially refused to seat the OP because ...

Mr. Hammell was referring to José Gonzalez, the manager and public face of Bice Ristorante, an upscale Italian restaurant in Palm Beach, the winter home to President Trump and some of the world’s ...