The retail industry has experienced rapid changes over the last couple of years as Covid-19 impacted both sides of the sector significantly. Where retailers had to act quickly to enhance — or, in some ...

Retailers are using Leap and Endear to turn physical stores into relationship-building hubs, unifying customer insight across ...

Epicor Software Corporation has introduced Epicor Retail CRM 7.0, their newest retail customer engagement tool that offers streamlined customer views and functionality CRM program management. Epicor ...

In 2021, CRM is one of the most widely used types of software for businesses. Almost all companies with more than 10 employees use some kind of this solution. The majority admit that customer ...

Today’s consumers are up against an inflationary environment that is impacting their spending, according to Medallia’s Sense360 report, which showed that consumers are buying fewer products, but for ...

As Costco continues its commitment to delivering maximum value to its millions of members, Boostr will equip Costco’s Retail Media team with its purpose-built CRM and Order Management System (OMS) to ...

Realizing the need to understand and respond to customer behavior, PostNet recently initiated a customer relationship management (CRM) strategy with the ultimate goal of motivating customers to ...

The company initially focused on providing insight into personal interactions "directly with customers through Web sites. Now we're taking that same back-end engine and enabling those same ...

Chicago-based NielsenIQ is a global information services company providing some of the most complete and trusted data on consumers and markets in 90 countries, covering 90 percent of the world’s ...

NEW YORK, Sept. 17, 2025 /PRNewswire/ -- In today's rapidly evolving retail landscape, shoppers expect more than just convenience—they expect connection. As brands face growing pressure to deliver ...