Back in 2018, when we used to attend conferences, I spoke to an audience of about 250 college and university presidents and provosts. In discussing America’s skills gap, I asked the assembled higher ...

SAN FRANCISCO (Reuters) - Salesforce.com Inc on Tuesday launched new sales and customer service software tailored specifically for small businesses, a market the company has struggled to address.

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Businesses often encounter challenges in configuring their customer relationship management (CRM) platforms, whether because of requirements specific to their organization or industry or a lack of ...