This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Travelex recently joined HDI in order to enhance its IT Service Desk ...

COLORADO SPRINGS, Colo. -- To make training and certification faster, more convenient and less expensive than traditional training classes, the Help Desk Institute (HDI) has launched eUniversity, ...

08 January 2006 DHAHRAN - The SAP Knowledge Center has been recognized by the Help Desk Institute (HDI) for achieving world class standards in serving Saudi Aramco's SAP customers. Seena S. Al-Omran, ...

The Help Desk Institute is an industry membership association that focuses on one specific aspect of call center life – customer support, mainly in the form of internal corporate help desks. Each year ...