API testing firm APIsec has confirmed it secured an exposed internal database containing customer data, which was connected ...

DoorDash co-founder shares three insights, grounded in his experience, that can help build success in today's digital economy ...

TeamDynamix, a leader in service management and workflow automation software, has announced the appointment of Rod Mathews as ...

Despite being PAL's newest CX partner, ibex raised the bar by achieving the highest scorecard results among its global BPO ...

Trellix has made major changes to its executive team as part of the company’s efforts to enhance customer experience and grow its presence in the public sector. Singh will be in charge of ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a ...

Brian Panuccio today assumed the role of president and CEO of ClarkDietrich and announced his vision for the company, which ...

With a proven track record of scaling businesses through customer-first acceleration, he brings a vision to drive the expansion of the TeamDynamix platform to help address IT complexity with ...

Criminals were able to access 270,000 data records from Samsung Germany's support database. These are now for sale on the ...

“Lisa’s leadership in both brand building and demand generation will enhance our connection with digital-first customers and ensure our go-to-market strategy is aligned with customer needs and ...

Juicy customer data” from 16,000 subscribers to Nine newspapers has been laid bare on the internet during a data leak.

The data exposed included customer names, addresses and in some cases, loan account numbers. DBS was informed about the ...