The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone ...

Brighton and Hove Council help desks will relocate to Jubilee and Hove Libraries from May 6, making face-to-face support ...

Ryanair passengers could face a hefty charge if they fail to print their boarding passes for flights in three specific ...

Ryanair previously revealed that the airline will be switching to a digital-only system in a bid to reduce its carbon ...

I’d like to be ticked off about customer service lies like “we’re experiencing an unusually high call volume” and “your call ...

But Verizon's price hikes may only get worse due to the newly implemented tariffs. Verizon CEO Hans Vestberg said that ...

Workday’s AI boasts a 49% increase in financial planning and analysis efficiency, as well as a 52% faster rate to process ...

Carla Lee Martinez has always had an entrepreneurial spirit. It's that spirit that prompted her to leave the corporate world behind, trading budgets and timelines for buckets and pressure washers, in ...

Image Source Ever joined a video call, looked down at your pajama pants, and thought, “So this is work now?” You’re not the only one. The old 9-to-5 office routine is being replaced by something more ...

Behavioral health care in Grant County may see some improvements. Dell Anderson, director of Renew, formerly Grant Mental ...

Leave the worries of the world behind at this quaint, boutique hotel on Mississippi's inviting Gulf Coast for a hassle-free ...