Delta Air Lines will resume service between Boston and a Caribbean destination this holiday season after a three year pause.

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Telco consumers increasingly expect a more personalized relationship with their service provider – they appreciate efficient ...

This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.

These awards highlight the Blue Cross VT’s Customer Service team’s excellence and the organization’s dedication to delivering exceptional experiences for our members. The recognition marked the third ...

Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better meet their needs. The way businesses treat their ...

Google's products (NASDAQ:GOOGL) (NASDAQ:GOOG) have improved the quality of customer service queries by 95% and have helped ...

Learn how enterprise-level pricing of Google Workspace for all federal agencies will reduce the government's overall IT costs ...

Iran says 'indirect talks' begin with a US envoy over Tehran's rapidly advancing nuclear program.

PNC Bank has thousands of branches across 29 states and Washington, D.C. You can reach customer service in person or by calling the support center on weekdays from 8 a.m. to 9 p.m. Eastern time ...

The arrival of 5G is set to revolutionise customer service in Aberdeen, bringing lightning-fast speeds, ultra-low latency, ...