In the last decade, Enterprises flirted with AI. Today, they’re betting the business on it. As companies across sectors scramble to reinvent themselves with Generative AI and Intelligent Automation, a ...

As the U.S. Healthcare industry barrels toward the USD 6 Tn mark, a fundamental transformation is unfolding beneath the surface – one that could determine which Healthcare Providers thrive and which ...

“If you’re only hiring from metros, you’re missing the bigger picture – Tier-II cities and its talent.” That’s the quiet truth echoing across boardrooms – and it’s getting louder. For decades, India’s ...

In a business environment shaped by relentless disruption, talent scarcity, and digital urgency, how a global company delivers its services has changed from being operational afterthought to strategic ...

Storable CEO Chuck Gordon shares how setting up a GCC—with Zinnov as a key partner—enabled strategic access to talent and technology, powering a global innovation hub that’s driving faster, smarter ...

Change drives business. But no shift has been as dramatic as India’s stunning takeover of operational power. What began as a cost-saving strategy has evolved into a competitive necessity for ...

The days of double-digit salary hikes and aggressive talent poaching are fading in India’s GCC ecosystem. Zinnov’s latest report, “Salary Increase, Attrition & Hiring Trends: An India GCC View 2025-26 ...

Outsourcing, Offshore Development Centers (ODCs), Build-Operate-Transfer (BOT), and Global Capability Centers (GCCs). These terms get thrown around a lot – in boardrooms, strategy decks, and vendor ...

In FY2024 alone, India added 1,700+ Global Capability Centers (GCCs), bringing the total to 2,975+ operational units. That’s more than any other country on the planet – by a wide margin. India’s GCCs ...

Globalization is a key driver for organizations to transform, lead in their industries, and create significant impact. However, expanding globally presents challenges, making it crucial for businesses ...

Kingsley received his MBA from IIM Bangalore and a B.E. from Government College of Technology, Coimbatore.

Technology evolution is relentless yet increasingly incremental – often leading to shorter windows of business opportunity. This, coupled with the rapidly changing face of competition, makes the need ...