The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone ...

The Pacific Palisades and Altadena wildfires impacted broadband disconnects, but the loss was lower than Q1 2024. This ...

Wireless provider T-Mobile has introduced new post-paid plans with lower costs, added features and a new five-year price-lock ...

It is important to begin by identifying the SMS opted-in audience you are trying to engage and send valuable messaging ...

The staffers have been sent home due to reduced workload, due to a fall in customer support queries. Customers have changed ...

MobileMoney Limited, the operator of MTN Ghana's mobile money service, refuted fears of a system breach after a customer was ...

TVS Emerald has launched a new mobile app, TVS Emerald Connect, to improve customer service. The app provides access to property information, payment history, and construction updates. Chennai, Apr 11 ...

As a Service Desk Agent, you’ll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy ...

As a Service Desk Agent, you’ll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy ...

It plans to incorporate gen AI in Erica for coding assistance and report synthesis. Bank of America said that its use of artificial intelligence (AI) and machine learning has improved tech and ...

When testing out the best standing desks, I'm looking for several core features: good height range, stability, quiet operation, programmable control panel, and ideally extras like cable management ...