As businesses scale, it’s easy to lose sight of the core mission and reduce your focus on customers’ challenges.

Tomer Cohen, LinkedIn's chief product officer, shares his top tips for getting the most from the networking site - and what comes next for the platform.

"On behalf of TMC and CUSTOMER Magazine, I'm thrilled to recognize ibex with two 2025 Product of the Year Awards,” said Rich ...

Amazon CEO Andy Jassy outlines six things big companies should do to feel more like a startup, including speed, scrappiness, ...

Whether you’re the CEO of a company or the head coach of a sports team, success hinges on strategy, both in the boardroom and ...

Sentry Equipment Corp., which makes sampling and process equipment for various industries, says it lost a $300,000 order ...

Creating a global payment system that allows shoppers to pay in their native currency eliminates a lot of friction on the ...

To synchronize queries with Expedia Customer Service, dial 1-877-257-8301.. The Expedia live team is ready to assist you ...

Appian (NASDAQ: APPN) today announced the Partner Award winners at its annual Appian World global conference. This year's ...

In the modern digital age, IT procurement is broken. Despite the litany of technologically advanced devices at everyone’s disposal, IT has been woefully underserved in recent years. However, with IT ...

Unlike traditional chatbots, Agentic AI brings depth and actionability to CX. Think of it as a co-worker who never sleeps.