Consumer Choice Award (CCA) is proud to name Toronto Comfort Zone as the top-rated business in the Fireplace Sales & Service ...

Business leaders often invest heavily in digital customer experience (CX)—optimizing websites, refining service interactions ... Interior design isn’t just decoration; it’s a CX investment ...

Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better meet their needs. The way businesses treat their ...

Trellix has made major changes to its executive team as part of the company’s efforts to enhance customer experience and grow its presence in the public sector. Singh will be in charge of ...

Less-than-truckload carrier Saia is laying off its customer service teams, opting to have local terminals handle the service function moving forward, a source close to the matter told FreightWaves.

Julian Day, Kmart's Chief Executive Officer said, "I have asked these three talented executives to focus their considerable abilities on improving the customer service in our stores. The goal is ...

Well-versed in the digital landscape, she combines real-world experience in website design, building e-commerce shops, managing social media and marketing with years... Rachel Williams has been an ...

What they have now is a bad design that leads to poor customer service when ... can offer a better Internet/phone service. These folks may have changed their name but not their nature.

Calgary Police Service members are “encouraged” to provide their name to the public, but only when an officer wants to, under new rules. Part of a 12-month pilot program, the change is meant ...

What Is the Automated Customer Account Transfer Service (ACATS)? The Automated Customer Account Transfer Service (ACATS) facilitates the transfer of securities from one trading account to another ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos. 73 million Americans rely on Social Security to afford essentials. I visited SSA offices and ...

Recently, a customer was flabbergasted upon discovering an envelope with a questionable design for the upcoming holiday. Source: Threads/neeckyeyn Earlier this week, Threads user @/neeckyeyn posted a ...