The City of Lake City is celebrating April as Customer Service Appreciation and Water Conservation Month. Each Friday during ...

The arrival of 5G is set to revolutionise customer service in Aberdeen, bringing lightning-fast speeds, ultra-low latency, ...

Google's products (GOOGL) (GOOG) have improved the quality of customer service queries by 95% and helped increase sales for ...

India's financial services sector is undergoing a major transformation, driven by technology, inclusion, and regulatory nudges. This tech-powered evolution is reshaping consumer engagement, expanding ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

UAB St. Vincent’s Chilton continued its long run of excellence in patient care and satisfaction by setting a new high for ...

St Vincent and the Grenadines, often abbreviated to SVG, forms a long chain of more than 30 islands stretched between Saint Lucia to the north and Grenada to the south. St Vincent is by far the ...

Customer service can make or break a business. Put yourself in the shoes of a customer; you’ve encountered a problem with your product and need to contact support. If you get a resolution quickly, you ...

Jodi Daniels is a privacy consultant and Founder/CEO of Red Clover Advisors, one of the few Women’s Business Enterprises focused on privacy. Like most technologies, AI is a double-edged sword.

A St. Joseph’s Ambulance Service vehicle is shown at the scene of an accident in March 2024 on Rosemar Road in Vienna. The company announced Monday it will cease operations at the end of the month.

But it took some time to get to the right people. So we have some questions regarding customer service,” he said. The PSC’s other question, he said, was more of a “rumor mill-addressing question” ...