The "Smiling Friends" Glep Ep is almost here! Find out how to watch the season 3, episode 8 finale for free with this ...

Sinch reports that by 2026, customer communications will heavily rely on AI, conversational messaging, and personalized ...

Learn proven de-escalation techniques and best practices that transform high-stakes customer escalations into resolution ...

A Target representative about the 'rule' gaining viral attention on social media is normal customer service training.

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

MIAMI--(BUSINESS WIRE)--Fibernow, a leading fiber broadband provider backed by DigitalBridge Group (NYSE: DBRG), has implemented a series of strategic enhancements to its customer service operations, ...

A group of global aviation stakeholders has teamed up to develop an animated series designed to attract girls to aviation and MRO careers. The group hopes the series can generate interest in aviation, ...

Amazon Ads will give advertisers running any of its sponsored ad campaigns access to free cleanroom service in its marketing cloud beginning today. The advertising products include Sponsored Products, ...

EATONTOWN, N.J. — CEO Warrior, a global business training and coaching and implementation organization for the owners of service businesses, will host its third Service Business Live event of the year ...

The service, Howdy, is $2.99 monthly and it’s based on the idea that consumers want a Netflix add-on with no annoying commercials. By Caitlin Huston Business Writer Roku is dipping its toes in the ...

Time is running out for users of the streaming TV service Freevee as the platform is set to be shut down soon. The free service -- which is owned by Amazon -- offers a variety of ad-supported content ...