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  1. What Is CRM (Customer Relationship Management)? | Salesforce

    CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

  2. What is CRM? | Microsoft Dynamics 365

    Explore what a CRM system is and how it helps businesses build stronger customer relationships, streamline sales and service, and boost engagement with smart insights.

  3. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers.

  4. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, or …

  5. 10 Best CRM Software Of 2025 – Forbes Advisor

    My roundup will help you learn about the key features of the 10 best CRMs, how much they cost to use and how they can help your SMB thrive. To determine the best CRM software, I used our...

  6. What is CRM? | Guide to Customer Relationship Management ...

    Customer Relationship Management (CRM) is a technology system that helps businesses manage interactions with current and potential customers by organizing, automating, and synchronizing sales, …

  7. CRM (Customer Relationship Management): Elements, Benefits ...

    May 3, 2025 · CRM stands for customer relationship management and refers to the principles, practices, and guidelines that an organization follows when interacting with its customers.