ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT …

The 'library' itself continues to evolve, with version three, known as ITIL v3, being the current release. This comprises five distinct volumes: ITIL Service Strategy; ITIL Service Design; ITIL …

ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to …

Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services …

Jun 3, 2025 · ITIL has always focused on integrating IT into the business — something that’s become increasingly important as technology becomes vital to every business unit.

What is ITIL? ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning …

The Information Technology Infrastructure Library (ITIL) is an internationally recognized set of best practices for information technology (IT) service management.

The ITIL or Information Technology Infrastructure Library is a globally recognized framework that provides a comprehensive set of best practices for IT service management (ITSM).

Jul 10, 2025 · ITIL (IT Infrastructure Library) is a framework of best practices that aligns IT services with business objectives. It covers everything from incident and change management …