IT Support Levels Explained: From Tier 0 to Tier 4
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IT Support Levels Explained: From Tier 0 to Tier 4
Discover the different IT support levels, from Tier 0 to Tier 4, and learn how each one handles tech issues efficiently.
11 months ago
Technical Support Tips
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The Six Steps in a Successful Tech Support Session: Customer Service Training 101
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Top videos
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The IT Support Professional Certificate, developed by Google and available on Coursera, can help you become ready for an entry-level job in IT support in less than 6 months. Sign up for the program on Coursera with a 7-day free trial. This is your risk-free opportunity to try out Google's groundbreaking career training program. | Coursera
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