Salesforce has launched Agentforce for Public Sector, a new AI-driven tool aimed at transforming government agencies' interactions with the public. The platform is designed to help public sector employees streamline their workload and improve service delivery to citizens. Notably, cities like Kyle, Texas, have already seen positive outcomes, with residents being able to effortlessly report issues such as potholes. The use of AI agents can significantly assist local governments, particularly thos
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